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Rethinking Non-CAT Water Part 3: Strengthening Agent & Customer Engagement

Mar 17, 2026

Jeff O’Shaughnessy speaks with Christina Villena and Tom Smart about how strong agent relationships shape sensor program success. They discuss early skepticism, growing support, and the challenges of DIY installs for policyholders—plus how outreach and clear communication help agents and insureds stay engaged. They...

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Rethinking Non-CAT Water Part 2: Where Sensor Technology Makes the Biggest Impact

Mar 17, 2026

Host Jeff O'Shaughnessy, Christina Villena (The Hanover), and Tom Smart (Philadelphia Insurance Companies) share real‑world examples of how water sensors have prevented losses across schools, cultural institutions, and other properties—especially when buildings are unoccupied. From detecting slow leaks over...

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Rethinking Non-CAT Water Part 1: The Most Controllable Catastrophe

Mar 17, 2026

Non‑CAT water losses rarely make headlines, but they affect homes, businesses, and carrier portfolios every day. Host Jeff O’Shaughnessy is joined by Christina Villena (The Hanover) and Tom Smart (Philadelphia Insurance Companies) to discuss how events like freezing temperatures, heavy rains, aging infrastructure,...

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Rethinking Water Part 4: Smarter Water Management for Sustainability

Oct 29, 2025

While advanced water monitoring offers clear benefits, most commercial buildings have yet to adopt it. In this episode, Jeff O’Shaughnessy wraps up his discussion with Yaron Dycian, Chief Product and Strategy Officer at WINT, to discuss HSB’s partnership with WINT, how emerging regulations are driving adoption, and...

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Rethinking Water Part 3: From Construction Sites to Commercial Buildings

Oct 22, 2025

Construction projects face some of the highest risks for water damage—often from temporary water lines or late-stage leaks. In this episode, Jeff O’Shaughnessy and Yaron Dycian, Chief Product and Strategy Officer at WINT, examine how water monitoring can be applied in different scenarios—from construction sites to...

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