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Dec 4, 2024

During this episode of New Ways of Thinking, Naveen Agarwal discusses with Jeff O’Shaughnessy the significant challenges and risks associated with Generative AI, particularly in the areas of deep fakes, identity, and privacy. He notes that while responsible players in the industry are working to address these issues,...


Nov 15, 2024

In the next episode, Jeff O'Shaughnessy and Naveen Agarwal discuss the potential of General Artificial Intelligence (Gen AI) to enable new possibilities and opportunities, rather than simply automating existing tasks. Agarwal believes that Gen AI will create new use cases and empower humans to achieve more, citing...


Oct 30, 2024

In this episode, Jeff O'Shaughnessy and Naveen Agarwal discusses the impact of General Artificial Intelligence (Gen AI) on various business cases, highlighting three key areas where it has made significant inroads: knowledge management, content generation, and call center operations. He provides examples of industries...


Oct 10, 2024

In this next episode of New Ways of Thinking, Jeff O'Shaughnessy and Naveen Agarwal continue a deep discussion about AI -  specifically getting into additional terms and nuances related to AI. Terms like RAG (Retrieve and Generate), which is a layer on top of LLM (Large Language Model) that allows for more attributable...


Sep 20, 2024

Naveen Agarwal, a technology expert with a background in AI joins Jeff O'Shaughnessey on this next podcast series to talk about all things AI. In this first episode Naveen discusses the evolution of AI from its early days to the current generative AI models like Chat GPT. He explains the difference between classic AI...