Oct 30, 2024

In this episode, Jeff O'Shaughnessy and Naveen Agarwal discusses the impact of General Artificial Intelligence (Gen AI) on various business cases, highlighting three key areas where it has made significant inroads: knowledge management, content generation, and call center operations. He provides examples of industries...

Oct 10, 2024

In this next episode of New Ways of Thinking, Jeff O'Shaughnessy and Naveen Agarwal continue a deep discussion about AI -  specifically getting into additional terms and nuances related to AI. Terms like RAG (Retrieve and Generate), which is a layer on top of LLM (Large Language Model) that allows for more attributable...